Reviews 4
80 total
Jeff Kiernan
1 reviews US
Quote slashed by nearly 50% after receiving my device for something I wasn’t asked about
After they received my iPhone device they emailed me to amend my quote to about 1/2 of the original quote due to “gray spots in the rear camera.” I never noticed anything wrong with the camera lenses and this was not something they had asked me to check prior to sending it in, so I don’t appreciate the change in the quote since I have no way of verifying the legitimacy of their claim.
Date of experience: November 02, 2023
John Sims
1 reviews US
Gave me a fair price for my iphone as…
Gave me a fair price for my iphone as agreed, no hassles and fast payment. This was my second transaction with BuyBackTronics and was very happy both times. Another company named after a very fast animal falsely advertises that they will give you more but unless your item is absolutely factory perfect they try to lowball you! I know from experience. Don't bother with anyone else but these guys!! Highly recommended!!
Date of experience: November 08, 2023
Diane Taub
1 reviews US
I am SO impressed with BuyBackTronics
I am SO impressed with BuyBackTronics! From the moment I started the process to the day I received the e-check it was incredibly simple! SO professional, and I received a very fair price! I would highly recommend them to anyone wanting to sell their cell phone!
Date of experience: November 13, 2023
Chris Caffey
1 reviews US
BuyBacktronics is a scam they took my…
BuyBacktronics is a scam they took my phone almost brand new no scratches. It had a screen protector on it and when I sent it in, they gave me a quote when I sent it in they they come back with that it was worth nothing and they kept my phone after I told you that I wanted to receive it back. It was an iPhone 13 and it’s just like they took it and just stole it from me. I don’t see how they could because I think it’s just a scam please don’t send your phone to these people or you will lose it and not get paid
Date of experience: November 16, 2023
LORRAINE ROTH
1 reviews US
I wish all companies were as great as…
I wish all companies were as great as this one. They are quick to respond, gave the best offers for my items (computers and phones), and corresponded virtually immediately to all issues. You could not do business with a better company.
Date of experience: December 04, 2023
Rfinnshw
1 reviews US
👍🏻What a great experience this was much better than taking a chance on eBay!
👍🏻What a great experience! We sold our iPhone 7 Plus via BuyBackTronics.com and we were very pleased with their excellent communications and the great price they paid for our iPhone. 👍🏻We discovered that BuyBackTronics paid us 30% more for our iPhone than what it was selling for on eBay. They sent us several emails keeping us posted on the processing of our sale.
Date of experience: December 06, 2023
**
1 reviews US
Stay away from these guys.....they are…
Stay away from these guys.....they are not legit. I sent in my device after I got what I thought was a decent quote but it's taking them forever to evaluate and process my trade in. Other places that I've dealt with before all would get back to you within a day or two of receiving your device. These guys takes 5 business days...and don't respond on weekends so it's like a week before you hear back. Meanwhile with other companies I'd be getting my money by the end of the week at the most. Like wth man!!!
Date of experience: December 01, 2023
bmalone
1 reviews US
Always prompt and trustworthy
Always prompt, trustworthy, keeps you in the loop on everything. If you are upfront about the condition of your trade, they are upfront with you about their payment. Fast too. Expedited gets you paid the day they receive your trade
Date of experience: December 15, 2023
Marie Carey
1 reviews US
It was so easy and straightforward…
It was so easy and straightforward forward from when I first logged in until I received my check. I would highly recommend this company to anyone looking to cash in their iPhones.
Date of experience: December 05, 2023
Marshal Lightner
1 reviews US
Seller Beware
I am confused and feel slighted by them. Their evaluation grading system was clear and concise. After inspection they then misused words to lower my evaluation. Only a small dollar amount but I felt played. They then apologized for their mistake, made excuses, and I accepted their offer. Be carefull!
Date of experience: December 20, 2023
Darren S
1 reviews US
Fantastic
I couldn’t be happier with the process. Everything from front to back was smooth and easy. Easily print off a shipping label, and send the phone or device same day. Device arrived in their warehouse and sat for a few days, which is expected. After the few days, I called and talked with a very helpful customer service rep. He explained that my device was to be scheduled to be looked at on the following Monday morning. It was Friday morning as we were talking. I was completely fine with it. My device actually ended up getting looked at and approved that Friday evening. And the funds were in my PayPal account the next morning. I have referred this company to all my family and friends. Highly recommend this company. And I would use them again in the future!
Date of experience: December 11, 2023
Campaign Cholo
1 reviews US
BuyBack Tronics really did give me the…
BuyBack Tronics really did give me the best value for my products. I’m not into selling things privately, dealing with potential customers who do or don’t want items so to sell fast and easy while also getting high market value was a fair deal. Didn’t like all the processes fees for my payment tho
Date of experience: December 18, 2023
Carl Davenport Jr
1 reviews US
BuyBack is The Best
I really love to use my favorite reason for giving your company an A+. I am a loyal repeat customer because of your expertise in the cell phone trading industry. Offering a good price and fast turnaround.
Date of experience: December 27, 2023
Bob Tuerck
1 reviews US
BeyBankTronics did everything they said…
BeyBankTronics did everything they said they would. They provided the shipping materials, they kept me informed at each step and I received my money within two weeks or shipping my phone! I was pleasantly surprised by how smoothly everything went!
Date of experience: December 27, 2023
Linda Ray
1 reviews US
The total experience was a breeze
The total experience was a breeze. The company is very user-friendly. THE WHOLE PROCESS TOOK VERY LITTLE TIME. YOU SHOULD USE THIS COMPANY FOR SALES AND PURCHASES. THEY ARE VERY CUSTOMER CENTRIC.
Date of experience: January 05, 2024
Eric
1 reviews US
Easy Process, very good value
Was skeptical that they'd under valve my phones after they received them. They didn't. They gave me the stated value. Traded in 2 iphones in good condition. Even the batteries were at the "needs service" level (under 80% capacity), but they don't ask that at trade-in. Process was a breeze. Would definitely recommend and use again.
Date of experience: January 18, 2024
Jordon Reimer
1 reviews US
Good device sell.
Once they received my device it took less than 4 business days for them to review it, and they approved my original cash amount. I'm happy with them. I'd highly recommend anyone looking to sell a device to use them.
Date of experience: January 23, 2024
Vinh Duc Ngo
1 reviews US
Quick approve and exactly assesment
I've just google and the name BuyBacktronics make me pay attention to their service and I decide to sell my Used Iphone to them. After a few minutes to fill their form then I completed all steps and I can send Iphone to them for quality testing. The procedures are very simple and easy to understand. They send email and explain each step to me that you can track your status.
Date of experience: January 23, 2024
Rob Galbraith
1 reviews US
I sold two phones to BuyBackTronics.
I sold two phones to BuyBackTronics. They bought both for the price that they initially quoted. The first transaction went through smoothly. The second phone was not completely unlocked, as I had thought. They told me what the problems were and shipped the phone back to me at.no charge. I was able to remove the remaining locks and resubmit the phone for full payment.
Date of experience: January 31, 2024
Susan Allmaras
1 reviews US
I have to say I am very impressed with…
I have to say I am very impressed with buybacktronics. I did read reviews on trust pilot and they were very good. That is one of the reasons I went with them. Plus they gave the most cash for a used older phone. Apple gave a good amount but it was in form of a gift card for Apple products, No thank you. From getting shipping label to them receiving my phone in a very timely manner and their communication that they had received it, how many days approx it would take to inspect, an email to give me the final amount they would pay was seamless and very quick. I am very impressed with buybacktronics. The echeck was accepted at my bank also which was my first time cashing an echeck. I highly recommend.
Date of experience: February 01, 2024
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