Reviews 4.5
473 total
Frank Coronado
1 reviews US
Not impressed
Not impressed, my order still hasn't shipped, thinking about returning.
Date of experience: January 20, 2019
Frank: Unfortunately, your shipment was delayed due to the federal holiday and because of your selected carrier method (7-10 days via USPS). We apologize for the delay and hope that we will be able to serve you better in the future.
Dusty Youngblood
1 reviews US
Fantastic quality and world class…
Fantastic quality and world class customer service with every purchase
Date of experience: January 21, 2019
Dusty: Thank you for the positive 5-star review. Quality and customer service is our priority.
Sean Smith
1 reviews US
Always a great experience buying from…
Always a great experience buying from BOX. Customer service is second to none. I ordered an item that was out of stock, they told me they'd email me when it came in and sure enough they did. Great people there!
Date of experience: January 26, 2019
Thank you for sharing your positive experience with us.
customer
1 reviews US
great components and a easy to navigate…
great components and a easy to navigate website
Date of experience: January 31, 2019
Thank you for your feedback and for helping us continue to improve.
DRISCOLL CHITTOCK
1 reviews CL
FEDEX HAVE TOTALLY SCREWED THE POOCH ON…
FEDEX HAVE TOTALLY SCREWED THE POOCH ON THIS SHIPMENT. YOUR SERVICE IS GOOD. FEDEX IS HYPER EXPENSIVE AND SUCK AT DELIVERY! FEDEX BLOCKED INITIAL DELIVERY BASED ON NEEDING AN ID NUMBER (WHICH IS TOTAL BS AS THIS CAN BE PROVIDED AT POINT OF DELIVERY) AND NOW (HAVING PROVIDED THE REQUESTED INFO BY BOTH PHONE AND BY WEBFORM) THEY ARE YET TO FIX OR AMEND MEANING THAT THE EARLIEST THAT THIS STUFF WILL ARRIVE IS NEXT WEEK. GUARANTEED THAT FEDEX WILL DEMAND THEIR ULTRA HIGH FEE REGARDLESS.
Date of experience: February 01, 2019
We apologize that you did not have a good experience with FedEX. Box Components does not have control of these fees or processes. If there is anything we can help you with on your order, please let us know. Thank you.
Vince Enserro
1 reviews US
The BOX folks are always so helpful and…
The BOX folks are always so helpful and steer you in the right direction, oh and their parts are the best hands down. Thank you Vince
Date of experience: February 04, 2019
Vince: Thank you for sharing your great experience with us. We're always here to help.
Drew Burke
1 reviews US
MY NEW BOX 2
I contacted BOX directly, and ordered my new BOX2 drivetrain over the phone. It was delivered a day ahead of schedule. Packaging was great, Install was easy went right on my mavic wheel/hub. Now about the ride.. I have only had a chance to put in about 20 miles of seat time. In those 20 miles, I have noticed : - snappy fast shifting - the range is incredible (11-50) cassette/ 34t crank and it climbs like a goat.. I’m able to clean climbs now that before were difficult to make it to the top with out a bit of hike a bike.. also was less winded.. - I love the Allen head limit screws and other adjustment screws on the derailleur, as opposed to the competitions philips or flat.. -looks great, feels great. NO COMPLAINTS SO FAR.👍🏼
Date of experience: February 06, 2019
Drew: Thank you for sharing your positive feedback with us. Feedback like yours helps us continue to improve.
Keri
1 reviews US
Besides being the best bmx parts the…
Besides being the best bmx parts the site is easy to use full descriptions pictures sizes and delivery is fast
Date of experience: February 22, 2019
Keri: Thank you for sharing your positive feedback with us.
customer
1 reviews NZ
I have very good experience with Box…
I have very good experience with Box this product( iBox Hex Lab Race specific 20 x 1 1/8” tire) is very good and fast delivery recommended
Date of experience: February 24, 2019
Great to hear that you had a great experience with us.
Lamar
1 reviews US
BOX🤘🏻🤘🏻🤘🏻
Box components hasn’t let me down yet!
Date of experience: February 28, 2019
Lamar: Happy to hear! Please let us know if there's anything else we can help you with in the future.
Chris M
1 reviews US
Since their launch in 2012 I have…
Since their launch in 2012 I have enjoyed the quality and innovation of box components. They are the only brand I use for bmx or mtb.
Date of experience: March 01, 2019
Chris: Thank you for being a great and loyal customer. Your feedback helps us continue to work on great products.
GreeneDog
1 reviews US
Great transaction
Fast and personal service, which I didn’t think happened any more. Great value on high performance products.
Date of experience: March 01, 2019
GreeneDog: We strive to provide great service and quality products. Thank you for sharing your feedback with us.
Customer
1 reviews US
Love the MTB drivetrain products
Love the MTB drivetrain products, great design and quality.
Date of experience: March 04, 2019
Thank you for your positive feedback!
customer
1 reviews US
Technical advice was not very prompt…
Technical advice was not very prompt and no contact phone number for questions makes it hard to decide whether I should buy the product from someone who cannot answer my questions
Date of experience: March 05, 2019
We are sorry to hear that you had trouble reaching us. We are available by phone 714-449-9197 or through our live chat feature on our website Monday-Friday, 8AM - 5PM. If your question has not been addressed, please contact us. Thank you for your feedback.
customer
1 reviews US
Goood product
Goood product
Date of experience: March 07, 2019
Thank you for your positive feedback.
MIKE B
1 reviews US
Stem lock is fabulous
Stem lock is fabulous. Much better design than the others... Would absolutely buy again!
Date of experience: March 09, 2019
Mike: Thank you for your feedback on the stem lock design. Thank you.
Phillip Champoux
1 reviews US
Great products
Great products and always answered my questions quickly and completely
Date of experience: March 10, 2019
Phillip: Thank you so much for sharing your positive experience!
customer
1 reviews US
So far
So far, so good. Quality is great and adjustment markings are nice to have. Shipping to NY in 3 business days too is a plus!
Date of experience: March 14, 2019
Thank you for your positive feedback.
Jimmy Felix
1 reviews US
My order was came next day with free…
My order was came next day with free shipping.🤯
Date of experience: March 14, 2019
Jimmy: We hope you enjoy our components! Thank you for sharing.
customerbmxdad
1 reviews US
Seems to be a great product.
Seems to be a great product.
Date of experience: March 15, 2019
Thank you for sharing your positive feedback with us!
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About
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.