Reviews 4.5
473 total
customer
1 reviews NZ
Excellent customer service
Excellent customer service, great delivery and outstanding aftersales. Will continue to be a loyal customer to a great brand with fantastic products.
Date of experience: November 23, 2018
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and sharing the word about us. We're always here for you.
Matt
1 reviews US
Took a chance, so happy I did....
Went out on a limb and decided to try BOX MTB components. I knew BOX made quality products based on my experience with BMX. I sold my Shimano XTR and purchased the BOX-TWO, I could not be happier. The shifter has an awesome positive click that you hear and feel. The parts seem to have the same quality and build as expected with BOX BMX parts. The real separation BOX has over their competition is the customer service. The quick response to questions and the aiding of fixing issues i encountered at checkout are second to none. These issues were resolved quickly and on the weekend of all things. If nothing changes I see no reason I would ever go back to the other two options.
Date of experience: November 26, 2018
Matt, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
customer
1 reviews US
Always has gtreat product quality first…
Always has gtreat product quality first unlike other mtb companys who rate profits equal to quality
Date of experience: November 27, 2018
We really appreciate the positive feedback. Thank you.
John
1 reviews US
Great products great customer service
Great products great customer service. You can tell you are buying quality products from a company that cares and stands behind their work 100%.
Date of experience: November 27, 2018
Hi John, thank you for being a loyal customer and the positive feedback. If there is anything else we can do to help, please let us know.
Chris
1 reviews US
Always great customer service when…
Always great customer service when dealing with BOX.
Date of experience: November 27, 2018
Hi Chris, thank you for your kind words. We're always here for you if you need anything else.
5cottL
1 reviews US
Box customer
Very helpful over the phone. Quick shipping Quality products
Date of experience: November 27, 2018
Hi Scott, we're glad to hear we were able to assist you by phone. Please feel free to contact us again any time.
#468
1 reviews US
Every thing I was interested in was out of stock
Every thing I was interested in Cranks, bars were "out of stock" in size and color, so I ordered parts and pieces I could use ?
Date of experience: November 28, 2018
We apologize that the cranks and bars you were looking for were out of stock. During this Holiday season, our inventory moves quickly. Please let us know if there is anything specific you're looking for so we can keep you posted on when we will have new stock. We appreciate your feedback.
Adams Dc
1 reviews US
Thanks perfect quality and nice touch…
Thanks perfect quality and nice touch to my redline👍🏻
Date of experience: November 28, 2018
Thank you for your feedback Adams. We hope you enjoyed your purchase. Please let us know if we can help with anything else.
customer
1 reviews IT
FedEx steals money from customs…
FedEx steals money from customs clearance
Date of experience: November 28, 2018
We apologize that you did not have a good experience with customs. Box Components does not have control of those fees. If there is anything we can help with on your order, please let us know. Thank you.
Michael Van Renselaar
1 reviews US
Velocity Bike Co
We have been working with box for over a year now and between Tammy and Phil, they have been a great asset to your company
Date of experience: November 29, 2018
We are happy to hear you've had a good experience with us. Thank you for the feedback.
Dinguipower
1 reviews PR
thanks for your appreciated service of…
thanks for your appreciated service of sale of pieces. truth that your service is excellent and very fast in shipments soon new buy with you
Date of experience: December 01, 2018
Thank you for your positive feedback. We strive to provide great customer service and fast shipping.
customer
1 reviews US
Great
Great service will most definitely be returning and recommending
Date of experience: December 02, 2018
Thank you for your feedback and for recommending us. We appreciate it!
customer
1 reviews US
i love box components for box use
i love box components for box use. top quality at affordable prices.
Date of experience: December 02, 2018
We strive to make quality race-inspired products and happy to hear you're enjoying Box.
customer
1 reviews US
We use the full range of Box components…
We use the full range of Box components on both mine and my son's BMX racing bikes for the past three seasons... they look great, and have held up well. Ordering directly from their web site is easy and delivery is within reasonable time frame. When I've emailed customer service, they were good about getting back to me and answering any questions.
Date of experience: December 03, 2018
Thank you for sharing your positive experience with us. We will continue to put customer service and durable/reliable products as our priority.
customer
1 reviews US
Quick free shipping
Quick free shipping! Got this within a week of ordering it. Great selection and great products
Date of experience: December 04, 2018
Thank you for the feedback. We are happy to hear that you took advantage of our free shipping deal and had a good experience.
Dennis Falasco
1 reviews US
Box components are some of the best…
Box components are some of the best components out there. Their customer services is top notch and a pleasure doing business with them.
Date of experience: December 04, 2018
Dennis, thank you for the compliment. We really appreciate you being a loyal customer and sharing the word about us.
customer
1 reviews AU
Most reliable and easy to adjust…
Most reliable and easy to adjust derailleur system on the market cant believe ive been running sram and shimano for years this product is way better
Date of experience: December 05, 2018
Thank you for sharing your positive experience with our derailleur / drivetrain system.
Jamie
1 reviews US
Ordering was easy and I received my…
Ordering was easy and I received my product inbthe mail very quickly.
Date of experience: December 07, 2018
Jamie: Thank you for your feedback. We strive to provide the best customer service we can.
customer
1 reviews US
Five stars
Great products , fast shipping , good prices
Date of experience: December 07, 2018
Thank you for your feedback. We very much value and appreciate loyal customers like you.
Daniela spain
1 reviews ES
Better imposible 😊
Better imposible 😊
Date of experience: December 08, 2018
Hi Daniela: Thank you for your positive feedback. We're always looking to improve.
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About
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.