Reviews 4.3
526 total
Ghost Town Blues Band
1 reviews US
I’ve order at least a dozen times
I’ve ordered at least a dozen times. This is my go to T-Shirt company!
Date of experience: October 20, 2022
Awesome! Thank you for the kind words, we love your music! -Bolt Printing Customer Care Team
customer
1 reviews US
Pretty good!
The shirts came out great, with two exceptions. One is after I filled out my order, they came back and said they were out of youth L in the print I had ordered. They asked if they could sub adult smalls. I said ok, but after spending so many hours deciding on what I liked and checking so many websites, I wish I was not able to order that in the first place. The second, is all the shirts I ordered were tie dye. They all had this residue. Like this piece of tape was stuck along all the necklines, then pulled off. Some people asked what was wrong with their shirts. I told them I hoped it washed off. They all had that. I have photos, but not sure where to send them. The shirts came quickly. The printing was clear, it looked like it looked online, but for those couple issues, they lost a star.
Date of experience: February 08, 2023
Sorry to hear you were disappointed by a garment becoming unavailable. Unfortunately, the pandemic has had long-term impacts on supply chains where product availability can be highly uncertain for some styles and colors. While I completely understand your frustration, it's an industry-wide issue where the inventory from one day to the next can change drastically -- and it can be especially tough when it comes to tie-dyes. -Bolt Printing Customer Care Team
Bruce Mattey
1 reviews US
went as planned
In all everything went as planned once we got through the initial order. Good product as t shirt is a good material and print shows up nicely. I would use Bolt again without a doubt.
Date of experience: February 13, 2023
Happy to hear you love the shirts! -Bolt Printing Customer Care Team
Christopher Di Salvo
1 reviews US
Great communication
Great communication. Was called to discuss an issue from my notes which I was grateful for .
Date of experience: February 22, 2023
Thanks for the review! -Bolt Printing Customer Care Team
Jewels
1 reviews US
Not What We Wanted
Thank you for the order, I appreciate it. Tshirt arrived, however, not liking the product. Tshirt is too stiff, can't wear it. Not comfortable on skin. We should have stuck to our gut and had the writing on the shirt lower like how we originally wanted it. We were told it would be too low if women were to wear it and that it should be higher like the standard inches. Standard was around 2-3 inches from the neckline, and when we tried it on, it appeared too high up. We don't like it. Not what we thought it would look like. Won't go forth with the rest of the bulk order. Will find another vendor. Will find a local vendor in the State. So sorry we couldn’t do business. Will have to donate these two shirts. The texture is not comfortable.
Date of experience: February 23, 2023
Hi Jewels, We're sorry your order didn't meet your expectations. Regarding the t-shirt quality, Bolt Printing carries an extremely wide selection of garments. You chose the entry-level option, which isn't going to be as comfortable as a higher-end option (ie, ringspun cotton is softer comfortable than normal cotton, and combed ringspun cotton is softer than that, and then the fit will depend on the garment manufacturer & t-shirt style). Whether you choose to go with us or another vendor, you'll likely have the same issue if you're looking for a more premium-quality garment yet are ordering the most affordable choice. (And it's worth noting that comfort is completely subjective -- the shirt you disliked is one of our bestsellers and has seen many bulk reorders over the years.) As for the placement of your text, there are best practices concerning design placement. As I understand it, the shirts were going to be worn by women and there are obvious practicality issues when it comes to design placement. (To be indelicate, if the text is placed too low, it's right across the breast line or between the breasts themselves. This placement can look either awkward or provocative, which is why we advise against doing it -- especially since we've had customers complain after ignoring that caution.) If you decide to go ahead with a placement in that location (whether you order from us or another vendor), I *strongly* encourage you to just order a single shirt with that placement to see how it actually looks in that space because that could be a very costly mistake with a bulk order. Likewise, if comfort is a major factor, I'd suggest going with a higher-end garment. Once again, I'm sorry you're displeased. However, I'll mention you took a very reasonable approach -- you weren't sure so you ordered a pair of shirts as a test before deciding to not go ahead with a larger order. -Bolt Printing Customer Care Team
Phrozen Jewel Run
1 reviews US
Excellent customer service
Excellent customer service. Would recommend Boltprinting to anyone!
Date of experience: June 01, 2022
Thank you for the review, we're always happy to help! -Bolt Printing Customer Care Team
Jathen M.
1 reviews US
Exceeded my expectations
I have no complaints. I was surprised how quick the shirts came and how nice they were. I loved that my design was exactly how I drew it. I loved that I could make a second order and get them so fast. Just a goofy 3am crazy minded design. I ordered extras and gave some away. Thank you.
Date of experience: February 24, 2023
Thank you for sharing, we're over the moon to hear how happy you are with your shirts. -Bolt Printing Customer Care Team
Brandon T.
1 reviews US
Fast response and even faster turn…
Fast response and even faster turn around! I have never had such good customer service in my life.
Date of experience: February 28, 2023
Thank you for the review, we're always happy to help! -Bolt Printing Customer Care Team
customer
1 reviews US
always great products and fast service
always great products and fast service. Pleasure to work with and amazing staff.
Date of experience: March 08, 2023
Awesome! Thank you for the kind words. -Bolt Printing Customer Care Team
LauraJo Ackerman
1 reviews US
The shirts arrived in good time and are…
The shirts arrived in good time and are beautifully printed.
Date of experience: March 01, 2023
Happy to hear you love the shirts! -Bolt Printing Customer Care Team
customer
1 reviews US
Great service
Great service , quality and price
Date of experience: March 18, 2023
So happy we could help! -Bolt Printing Customer Care Team
Maggie
1 reviews US
Fast turnaround
Fast turnaround, fair prices and good product!
Date of experience: March 22, 2023
Thanks -Bolt Printing Customer Care Team
Anonymous
1 reviews US
Unfriendly customer support
Unfriendly customer support, manager yelled at me, and website has tons of issues
Date of experience: March 29, 2023
We're sorry to hear you were disappointed by your recent experience! Because Bolt records phone calls for quality assurance purposes, we were able to review the call. However, we didn't hear yelling from either our customer care representative or the manager. Regarding the disagreement, I took a closer look at the screenshot you provided (the one you mentioned sending your partner which you said "proved" there was an issue with our site) and noticed the design studio image wasn't anything from our site (both the model and interface look completely different -- where, among other things, it lists a price in the design studio (which isn't a feature in Bolt Printing's design studio although, I should mention, our price wound up being 18-cents less per-shirt than what was listed in that other site's design studio, so regardless you wound up saving money)). Considering I'm sure you visited many sites while looking for the best deal, I can understand why there might've been a mix-up. However, the problem ultimately wasn't with our website and, I might add, you still paid less than you would've if you had completed the order with that other customer apparel company. (Quite possibly a lot less, since there's always a chance the price shown in their design studio wasn't their final price.) Once again, we're sorry you found the experience unpleasant. However, we hope you like the shirts. I recall seeing them in production and they looked nice. The logo was really cool. -Bolt Printing Customer Care Team
Richard Snyder
1 reviews US
I liked the fact that I got to see how…
I liked the fact that I got to see how the shirt would look and I had to approve it before the order could be complete.
Date of experience: March 30, 2023
Thank you for the review, we're always happy to help! -Bolt Printing Customer Care Team
Cody
1 reviews US
Never let us down!
Never let us down!
Date of experience: July 23, 2022
Thanks -Bolt Printing Customer Care Team
Wild acres community
1 reviews US
Tee Shirts
Quality of the shirt are excellent, and Printing came out just like we ordered.
Date of experience: March 30, 2023
Happy to hear you love the shirts! -Bolt Printing Customer Care Team
customer
1 reviews US
Excellent customer service
Excellent customer service
Date of experience: April 12, 2023
So happy we could help! -Bolt Printing Customer Care Team
Kelly Tompkins
1 reviews US
A+ for customer service
We needed a correction made and were on a deadline. Bolt quickly remade the few shirts and shipped them in time for our event.
Date of experience: April 17, 2023
Thank you for the review, we're always happy to help! -Bolt Printing Customer Care Team
Margo
1 reviews US
I’ve used your service before and…
I’ve used your service before and that’s why I returned.
Date of experience: April 26, 2023
So happy we could help! -Bolt Printing Customer Care Team
Candy
1 reviews US
Excellent service
Excellent service, highly recommended
Date of experience: April 27, 2023
Thanks for the review -Bolt Printing Customer Care Team
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About
Bolt Printing is one of the nation's largest screen printing and embroidery companies. We sell custom merchandise nationwide to a wide variety of businesses, organizations, and individuals. Our commitment to quality and lightning-fast turnaround times have helped us become a player in a competitive industry.
In order to deliver custom-printed and embroidered shirts quickly, we control and execute all facets of production in-house while making sure each step is optimized for efficiency. We continually strive to streamline our processes to deliver on our core objectives: customer service, quality, speed, and value.
