Reviews 4.3
526 total
Roy
1 reviews US
The first time they sent black out…
The first time they sent black out instead of gray,but I emailed them,and they gave me a discount to be able to get gray ones,great service! Certainly recommend!
Date of experience: December 06, 2022
Sorry about the mix up, happy we could got it sorted it out! -Bolt Printing Customer Care Team
Jamie
1 reviews US
There customer service is exceptional!
There customer service is exceptional!
Date of experience: November 28, 2022
We really appreciate you taking the time to share your experience with us, and we hope to help make your next Bolt experience just as good. -Bolt Printing Customer Care Team
Isaac
1 reviews US
Solid Custom T-Shirt Company
Our college student organization wanted to get custom shirts for all of our members. Well known companies like Custom Ink charged an arm and a leg, but Bolt Printing provided quality shirts for much cheaper. The 60 shirts arrived sooner than expected and members loved them.
Date of experience: November 04, 2022
We're so happy to hear your overall experience was awesome! Thank you for taking time to leave this review! -Bolt Printing Customer Care Team
Peter
1 reviews US
A great group of people won't do work…
A great group of people won't do work they don't believe in. I have never been steered wrong
Date of experience: December 01, 2022
We really appreciate you taking the time to share your experience with us, and we hope to help make your next Bolt experience just as good. -Bolt Printing Customer Care Team
Maria
1 reviews US
Great product and customer service…
We ordered beanies and the color and quality are great!! They stay very well connected with the customer on all updates throughout the process. I had to take one star off because the alignment on some of the beanies were all little off. Even with that I will order again!
Date of experience: November 28, 2022
Thank you for the great review and feedback! -Bolt Printing Customer Care Team
Bryan SongSeed
1 reviews US
Great company with good customer service and pricing
The website design tool was good, calling them for help inverting my logo colors to put on black t-shirts was even better. Great company with good customer service and pricing. We will use them every time!
Date of experience: April 19, 2022
Thank you so much for the review. We love to hear what great customer service you received, and will be happy to deliver again in the future! -Bolt Printing Customer Care Team
Sara
1 reviews US
The shirts were perfect
The shirts were perfect. Service was quick. Price was better than fair
Date of experience: June 15, 2022
Thanks for sharing your great experience with Bolt Printing! We really appreciate your feedback. -Bolt Printing Customer Care Team
LeAnn
1 reviews US
Great Shirts, Great Price
I got VBS shirts made for church and they were great! The website is easy to use. The colors were exactly what I needed. They shipped right on time. The price was the lowest I found. Good quality. I will have more shirts made from Bolt Printing.
Date of experience: July 25, 2022
We're thrilled to hear you enjoyed your ordering experience with us and look forward to assisting you with your next order! -Bolt Printing Customer Care Team
Diane
1 reviews US
Best Around
I have been ordering from BoltPrinting for several years now for the various camps I run during the summer. The quality of the shirts, the quick turn around, communication with staff and ease for designing are exceptional. Plus, they have the best prices. You cannot find cheaper with the quality you get. I've ordered from Bolt nearly a dozen times and they will remain my "go to" for quick custom shirt designs.
Date of experience: October 15, 2022
We're so happy to hear your overall experience was awesome! Thank you for taking time to leave this review! -Bolt Printing Customer Care Team
customer
1 reviews US
Product arrived safe and intact
Product arrived safe and intact. The quality of the material is very good as well as the quality of the printing. The only thing I can criticize on is the length of time without communication between various stages of production following the initial email confirmation. Order placed 12/08/22 order delivered to my door 12/19/22. That being said, I am very satisfied with the finished product received and will definitely be using their services again soon.
Date of experience: December 08, 2022
Thanks for the review. -Bolt Printing Customer Care Team
Joy
1 reviews US
I like the products, not the website interface
Thank you for the clarifications. I do like the embroidery work you do. Just a bit frustrated with the interface; this is my first year using Bolt Printing. I appreciate the file tips. Perhaps I’ll send a vector file next time so it’s not blurry. Feel free to show the sweatshirt designs on your platforms/ socials. Thanks again, Joy
Date of experience: December 21, 2022
Hi Joy, We're sorry to hear you didn't like the interface (although we're happy you liked the sweatshirts, which we thought turned out beautifully). In the case of the blurry image, that wasn't a problem with our design studio. Instead, the issue was with the embroidery file itself, since you provided a bitmap file with pixelated edges saved at 300 dpi. (We usually encourage customers to send vector files, although in the case of embroidery it doesn't matter because the design is mapped and we create a mechanical file that our embroidery machines can use. As a result, the embroidery still turned out fantastic -- in fact, when I discussed them in our call center, several of reps remembered the shirts immediately and mentioned admiring the finished product. (And those sweatshirts were definitely something we'd love to show on our social media pages, etc, if you'd let us. The design is incredibly cute and looks amazing embroidered.)) As for the difference in color on the website vs in-person, due to differences in screen colors, there's always a chance that there'll be some degree of difference between what you see on the website vs what you see in-person. It's why we usually suggest that customers order a sample when they have questions about the garment color or style. Once again, sorry about the issues. If you notice anything like blurring in our design studio again, be sure to let us know so we can determine how to resolve it. After all, we don't want anybody feeling like they have to guess how something looks! -Bolt Printing Customer Care Team
Newtown Ct
1 reviews US
Lana was fantastic
Lana was fantastic! Professional helpful and kind. I highly recommend this operation, we are very pleased!
Date of experience: December 21, 2022
Thank you for the review, we're always happy to help! -Bolt Printing Customer Care Team
Steve
1 reviews US
Great Experience
They kept me informed of the status and were easy to work with. The order was prompt, price was reasonable and quality was better than expected. I would definitely use them again.
Date of experience: December 15, 2022
Thank you for the review, we're always happy to help! -Bolt Printing Customer Care Team
Laura Pennock
1 reviews US
Tony at Bolt was more than…
Tony at Bolt was more than accommodating-as a new customer he helped me with every step of ordering and fulfilling my requests. I will be ordering from Bolt again!
Date of experience: December 12, 2022
Thanks for the awesome review! Happy we could help! -Bolt Printing Customer Care Team
Rob
1 reviews US
There was an issue with my order and…
There was an issue with my order and the Bolt team quickly made it right! Will definitely work with them again
Date of experience: January 13, 2023
Thank you for the review, we're always happy to help! -Bolt Printing Customer Care Team
Customer K
1 reviews US
Delayed Tracking Number
After ordering my samples on 1/18 I received a confirmation email immediately telling me to expect to receive an email with the tracking information in the next 2-4 business days. The email with the tracking number came later than stated and that was disappointing because I had such excellent help with a team member before placing the order. To be clear, this rating is simply based off of the tracking number being sent at a later time than what the company stated. I had high expectations for them to follow through with the same excellence they showed virtually; especially since it was just an email.
Date of experience: January 26, 2023
Hi Kelaiah, We're sorry to have disappointed you. Under normal circumstances, generic samples ship in 2-4 business days. However, with supply chain issues, the process can take longer than expected. Thanks for bringing the email issue to our attention. We're going to adjust those emails to avoid potential miscommunications going forward. -Bolt Printing Customer Care Team
Sharon P
1 reviews US
You guys and are gals are great!
You guys and are gals are great! So helpful when I had a hiccup on my order. I LOVE my T-shirt! Can't wait to take orders for it when everyone wants one! Cheers! Sharon P.
Date of experience: February 03, 2023
We're thrilled you loved the shirts and look forward to helping you again in the future! -Bolt Printing Customer Care Team
Millbrook Central School Dist
1 reviews US
Amazing Company!!
Our experience with Bolt Printing was amazing! They processed and produced our order so quickly.
Date of experience: January 27, 2023
We're so happy to hear your overall experience was awesome! Thank you for taking time to leave this review! -Bolt Printing Customer Care Team
BWG
1 reviews US
Great product, fast and friendly!
Our team has used Bolt for several seasons and we are always pleased with their responsiveness, competitive pricing, service, and quality!
Date of experience: February 03, 2023
Thank you for the review, we're always happy to help! -Bolt Printing Customer Care Team
Renita Ward Williams
1 reviews US
Super fast shipping and amazing quality…
Super fast shipping and amazing quality at a low price. I ordered t-shirts for my daughter’s conference, and honestly did not have high expectations for the price. When the product arrived yesterday, I was blown away by the quality of the print and heavy duty t-shirt! Bolt has definitely won over a repeat customer in me!!!! Thank you!!!
Date of experience: February 07, 2023
Happy to hear you love the shirts! -Bolt Printing Customer Care Team
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About
Bolt Printing is one of the nation's largest screen printing and embroidery companies. We sell custom merchandise nationwide to a wide variety of businesses, organizations, and individuals. Our commitment to quality and lightning-fast turnaround times have helped us become a player in a competitive industry.
In order to deliver custom-printed and embroidered shirts quickly, we control and execute all facets of production in-house while making sure each step is optimized for efficiency. We continually strive to streamline our processes to deliver on our core objectives: customer service, quality, speed, and value.
