Reviews 4.3
112 total
Lisa
1 reviews US
Customer service was very helpful…
Customer service was very helpful suggesting a topper for our bed in a box mattress that was almost 10 years old. Needing something to soften it up. Also bought a sheet set that we’re very happy with.
Date of experience: November 01, 2022
Penny D.
1 reviews US
Great Company!
Excellent customer service! Prompt delivery! A fantastic mattress!
Date of experience: November 06, 2022
Jessica M.
1 reviews US
The best mattress out there
The best mattress out there! I was suffering a lot of back pain and decided to buy this mattress and let me tell you I have slept like a baby!
Date of experience: December 02, 2022
Allan E.
1 reviews US
Extremely pleased
I have an ongoing severe spinal problem. After visiting Germany, staying in bed and breakfast, sleeping on similar mattresses made my back feel better.I love the support this mattress gives,I wake up rejuvenated.
Date of experience: November 25, 2022
Marc R.
1 reviews US
Delivered on time and it was easy to assemble
Delivered on time, the day I moved into my new home. Got to my new house, spent less than an hour unboxing and assembling my new bed. First nite in my new house, spent in my new bed, getting the perfect nites sleep.
Date of experience: January 13, 2023
JC
1 reviews US
5* customer service and products
Great customer service! It is such a joy speaking to someone that actually knows their product and could help me choose the best mattress for me. I recommend BedInABox to everyone I know!
Date of experience: February 27, 2023
Fred G
1 reviews US
Absolutely the best online mattress…
Absolutely the best online mattress company, bed arrived in two days. Unlike other companies they actually make the mattress!!!
Date of experience: January 13, 2023
Nancy S.
1 reviews US
Nice mattress
Quick delivery. Good mattress.
Date of experience: March 19, 2023
Andrew A.
1 reviews US
Comfy and convenient
I needed a quality, affordable mattress and I needed it fast. Bed in a box delivered, and I have been sleeping great. Thanks again!
Date of experience: December 20, 2022
Kat B
1 reviews US
Bed In A Box 📦
Bed In A Box 📦 When I first heard that name I thought how good could such a thing possibly be? After much research decided to try them out, glad I did, they’re a great company! Reliable and excellent customer service. Also, important - their mattresses are made by them, are eco friendly allergen and toxin free. No off-gassing to deal with right out of the box or later on, which is apparently a big issue customers have with other companies making similar mattresses. My first purchase with BIAB was the Original mattress which lasted about 4 years before becoming uncomfortable. My second purchase was the Azul mattress at a higher price point and superior quality. So far it’s lasted longer, 6+ years. Have found these to be far better than box spring mattresses in terms of comfort. For those who find they sleep hot: the advantage to these types of mattresses is needing fewer blankets (one top sheet and a light cotton quilt) and sleeping more comfortably due to less weight from multiple blanks and quilts, especially in winter and can use the same type of light blankets year round.
Date of experience: March 29, 2023
Keith S.
1 reviews US
Customer service did a great job…
Customer service did a great job getting our bed to us quickly and handling a refund on a torn sheet. Our 4th bed from them and always a great purchase!
Date of experience: April 06, 2023
Mike F.
1 reviews US
GREAT
GREAT. WE LOVE OUR NEW MATTRESS.
Date of experience: May 23, 2023
Mike M.
1 reviews US
Great mattress, OK platform frame.
1. The customer service was excellent. A real person was easy to access on the phone and was very helpful. 2. The Azure (?sp) foam mattresses are perfectly comfortable for both me & my wife Just the perfect degree of softness for us. Their density seems similar to our previous posturpedic (?sp) matress that we replaced while downsizing to move into a retirement home. 3. The frames are just OK. Not too difficult to assemble; functional but not pretty. 4. I have same problem with sheets on the bed in a box mattress that I had with other foam mattresses. I can not get the sheets to fit tightly on the mattress with out them bunching up each night. 5. We purchased 1 twin bed set and 1 double bed set and have been using them for 6 months.
Date of experience: May 23, 2023
MyCancerChic Blog
1 reviews US
Absolutely love our tranquillium…
Absolutely love our tranquillium mattress for our son!!! We sleep in there constantly it's so comfortable
Date of experience: May 23, 2023
julio bastardo
1 reviews US
First bed in a box company and I’ve…
First bed in a box company and I’ve been using them since the beginning (2007). I will always buy my mattress from them unless they start manufacturing somewhere else but so far everything is made in the US including raw materials , I just bought an azul (2023) and it’s an amazing mattress . Any other company is just a copy .
Date of experience: May 23, 2023
Krystal
1 reviews US
My third BedInABox mattress: huge fan!
This is my third BedInABox mattress, and I will never buy from another company! Excellent quality at a fair price. Customer service from friendly, knowledgeable people who obviously love their products and want you to be happy with your purchase. My first mattress I handed down to my daughter, my second I sold because I was downsizing to the Queen I just bought. This has been in the span of over 15 years, mind you. Love the 20 year warranty and that it’s made in the USA. No off-gassing and ready to sleep on in a jiffy. It is moderately firm, yet cradles your body: absolutely supportive without pressure points. Reliably excellent sleep night after night.
Date of experience: August 18, 2023
Rachael Beaupre
1 reviews US
I love my bed!!
I love my bed!!! I love my pillows. I love not waking up sweating at night! Everything is comfy so I sleep so well! The cooling pillows and mattress protector is GREAT! Customer service was fantastic helping me pick the right bed for my comfort and body type. I literally was SHOCKED when it arrived so quickly! My only thought on this process is don’t think too hard like I did, set it up on your bed frame in the room you are going to use it WHEN YOU OPEN IT! I thought it would need a while to fluff, it’s heavy! Put it up once not twice 🤣
Date of experience: August 21, 2023
Jessica Dolan
1 reviews US
I love my Bed and Pillows highly !!
Great collections of furniture. Bed designs are so outstanding and unique. Customer service was fantastic helping me pick the right bed for my comfort and body type.Well worth the very reasonable price. The 2 pillows were a nice bonus item. Thank you.
Date of experience: July 30, 2023
Danielle Giannone
1 reviews US
Best bed ever
Best bed ever! It’s my 6th bed in a box. I tried a Puffy mattress and returned it—there is no substitute for a bed in a box!!!
Date of experience: August 18, 2023
Shawn F.
1 reviews US
No issues
No issues. Good product and delivery time was excellent.
Date of experience: August 21, 2023
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