Reviews 3.2
646 total
Iztok
1 reviews US
Very nice experience
Very nice experience. They are willing to help and replace parts without a surcharge. (I wanted different handle bar). A seat broke after months and they shipped a new one without any questions. They were not fast responsive, but redeemed themselves very generously with a store credit money. They proof, that they are honest and that they care.
Date of experience: April 10, 2018
Julie
1 reviews US
Such a disaster
Bikes went missing, arrived broken & missing parts, & were weeks and weeks late. I’d NEVER recommend
Date of experience: April 10, 2018
Duane
1 reviews US
Best bikes for casual riding
Best bikes for casual riding. No sprocket gears to maintain, no brake cables to maintain, and no uneven or dragging brake pads. Shifter-in-the-hub and coaster brakes are the way to go. So many of us are not "serious" bikers, and have been sold a bill of goods we don't need or want. Also, comfortable seats.
Date of experience: April 10, 2018
Jack
1 reviews US
Love my beach bikes
Love my beach bikes. Bought 2 three years ago. Zero problems.
Date of experience: April 10, 2018
Harlen
1 reviews US
This is a terrific bike.
My bike arrived on time and everything was there and it was exactly as I pictured it in my head. If I was forced to criticize anything it would only be I might have liked some better pictures of the assembly process in the instructions. A few times I couldn't tell exactly what was meant BUT all the really hard parts were already done from the factory so it didn't take long to figure these few small things out. I believe the instructions were written for a bike with only a rear fender and I had a front fender too so that part got less attention. But that's is also the beauty of a bike shop that allows you to customize just about everything - in the end I figured it out and got everything I was hoping for. I hadn't ridden a bike in almost 40 years but now, thanks to Beach Bikes, I can once again experience the wind through what's left of my hair and the satisfaction of getting exercise the way I want.
Date of experience: April 10, 2018
Steve in Denver
1 reviews US
A poor product with poor company follow through.
Upon arrival, the bike had minor damages and I immediately called the company. After sending them pictures and videos the day after I received it, they told me to take the bike to a shop to true the wheels and they would reimburse me; they would send me handlebars to replace the ones that arrived damaged and pay to have them installed; and send me the decals that they forgot to put on. I did the items on my end and sent them the receipts for $50 for fixing the wheels. Since then, I have never heard back from them or received anything in the mail.. I called them back and they said they would take care of it and never did. As such, I've decided to write it off and just keep the bike as is as I have better things to do with my time. So how is the bike? It feels like a decent used bike, which is a bit frustrating as I purchased a brand new customized bike. In addition to the problem with the wheels not being true, the decals missing and the handlebars being damaged, the bike was never tuned and I had to install the back rack myself, which I ordered as part of the overall package. In addition to truing the wheels, I paid my local bike shop to get the hub right and tighten various nuts and bolts that were loose. It's as though the bike was put together by my 10 year old. So no, I definitely would not buy another bike from them and am generally disappointed with the experience and product
Date of experience: April 10, 2018
charles l.
1 reviews US
Fast and friendly
Fast and friendly
Date of experience: April 10, 2018
Rodney
1 reviews US
Great bikes
Great bikes, great service. Just what I was looking for. I liked my bike so much I bought one for my wife too.
Date of experience: April 10, 2018
Frederick
1 reviews US
Good prices and quick shipping
Good prices and quick shipping. Love the bike... thx
Date of experience: April 10, 2018
Michael Marsico
1 reviews US
Very satisfied excellent customer…
Very satisfied excellent customer service Great Bike
Date of experience: April 10, 2018
Not sure why I'm reviewing
1 reviews US
Thanked me for my recent purchase
Thanked me for my recent purchase. Asked for review. I didn't buy anything.
Date of experience: April 10, 2018
Kim
1 reviews US
Great customer Service
Great customer Service. Andra was only the reason I would definitely re-order...But mind you, I had a return and was handled flawlessly the wholw way!!...Thank YOU!!!
Date of experience: April 10, 2018
Kathleen
1 reviews US
We have bought all our family’s bikes…
We have bought all our family’s bikes there for years. Great service and great prices.
Date of experience: April 10, 2018
David
1 reviews US
Bought a bike last year at Memorial…
Bought a bike last year at Memorial Day, lifetime warranty on parts and free adjustments. Have not taken them up on any free adjustments yet but I believe they would be honorable
Date of experience: April 10, 2018
Jackson
1 reviews US
It was meh
Yeah, a few parts were of questionable quality. I called and left 2 messages but never heard back
Date of experience: April 10, 2018
Doris
1 reviews US
I love my new bike
I love my new bike. It's exactly what I wanted. The delivery was fast and the service was very helpful. Can't wait to take it to the beach for a good ride!
Date of experience: April 10, 2018
Michelle
1 reviews US
Waited six or so weeks for my bike
Waited six or so weeks for my bike. Didn't hear anything. Finally contacted the company to ask what was going on. They said my bike was back ordered and wouldn't be available for several months. So I cancelled the order. Now I get an email thanking me for my purchase. Lol, how messed up this company is!
Date of experience: April 10, 2018
john
1 reviews US
Really love riding my bike
Really love riding my bike. Looks pretty. Great customer service.
Date of experience: April 10, 2018
Thomas Parisi
1 reviews US
Just a delightful experience from clicking to riding!
Absolutely one of the easiest, fun and best purchases I have ever made, PERIOD! Quality product, unbelievably easy ordering and terrific support!!!
Date of experience: April 10, 2018
Tavi
1 reviews US
Fantastic company was a pleasure doing…
Fantastic company was a pleasure doing business with them!!! The bike and accessories are A+
Date of experience: April 10, 2018
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