Reviews 4
40 total
Sandra
1 reviews CA
Beautiful product and well priced!
We purchased a walnut dining table and leather chairs. All arrived packaged very securely. The wood is beautiful and all pieces are wonderfully made. The leather on the chairs is incredible. All of this for less than we would have paid for wood veneer and synthetic leather locally. We are super happy with this purchase and highly recommend Article to everyone!
Date of experience: May 29, 2023
Michelle
1 reviews US
Quick professional transaction
The site was easy. Payment options are clear. Immediately I got order info and then updates about my order and tracking followed. The item arrived sooner than original estimate, but the update was clear. The delivery was smooth and the item in tack in good packaging and condition. The delivery person went above and beyond.
Date of experience: December 04, 2023
Sam G.
1 reviews US
Customer service is good hence the 2…
Customer service is good hence the 2 stars. A standing lamp is so unsteady it fell over and almost hit my son and shattered the globe on top of the lamp. It isn’t under warranty, which is fine but they won’t even stand by their products and allow customers to buy parts for products that are still being manufactured. They would rather you have to re-purchase the whole product.
Date of experience: December 06, 2023
Hi Sam, Thank you for reaching out about your Moon Lamp. We’re so sorry to hear it tipped over. Unfortunately, the glass globe, the part you are looking to purchase, is not available to be sent separately. We currently do not provide or sell parts for issues that aren’t covered by our warranty or are outside of our warranty period. With that said, we definitely want to help you replace your lamp. We’re happy to make a one-time out of warranty exception and issue a $25 store credit that can go towards a new lamp should you want to replace your current one. We apologize for the inconvenience. If you have any further questions or concerns, please feel free to send us a message at [email protected]. We’re happy to assist. Thank you, Kianna Article
AmyK
1 reviews US
Great products, customer service, and prices
I was initially concerned about ordering furniture I hadn’t seen or touched in person. But every experience I’ve had with Article has been pleasant and easy and their products are really high quality. I have two benches, and a sofa is on the way; I’m sure my expectations will be exceeded.
Date of experience: December 08, 2023
Lisa MacLeod
1 reviews US
Excellent service all round
I wanted to add an item to an order so emailed customer support. They were very helpful and one phone call later, to update the payment option, I had free shipping and an earlier delivery date. Everything I have ordered from Article has been outstanding - quality, design, build and delivery. That now extends to their customer service.
Date of experience: December 28, 2023
MAUREEN
1 reviews GB
True quality at a reasonable price !!!
Could not be more thrilled with my purchase. True quality. The wood of the table is beautiful and the blue in the chairs a perfect combination. Article’s pictures are a true representation of the furniture. Great customer service as I had to postpone delivery more than once due to a renovation in progress.
Date of experience: January 28, 2024
Amanda
1 reviews US
From start to finish my experience with…
From start to finish my experience with Article was top-notch. Firstly, the Dako sideboard that I ordered online is exquisite. It's exactly what I was looking for and at the perfect price point, too. It's beautifully designed, solidly built, and has a gorgeous finish. I love the soft-close doors on the cupboards. Nice touch! The delivery went beautifully and the guys contacted me 20 minutes before they arrived. I noted the care they used in bringing the item inside and placing it carefully where I specified. It weighs about three-hundred pounds, so this was no small feat. There was a slight hiccup as one of the shelf pegs was missing from the parts pack. This was quickly and easily resolved and I was very satisfied with the excellent customer service I received.
Date of experience: February 16, 2024
David
1 reviews CA
My MCM desk is FAb
My MCM desk is FAb, the quality exceeded my expectations and it looks great in my workspace. The delivery guys were awesome, professional and brought the heavy solid oak laden box right to the place for me make assembling it easier. Well done and Thank You,
Date of experience: February 16, 2024
Jane
1 reviews US
Ordered sight unseen and was very happy…
Ordered sight unseen and was very happy when delivered. The tables, chairs and bench are great quality. Communication was great regarding delivery and set up.
Date of experience: March 04, 2024
Tresa Sewick
1 reviews US
The Planter is very pretty and unique…
The Planter is very pretty and unique although I purchased it for live plants because of its different vessels and because under description features it stated Drainage Hole which is extremely important for my types of plants. After inspection of the Planter there is No drainage hole anywhere. This is a very deep Planter and it is the small one of the two. Extremely disappointed because I cannot use it for the Hoya's I had just spent $129 on for this planter.
Date of experience: March 11, 2024
Hi Tresa, We sincerely apologize for the inconvenience caused by the incorrect description of our Planter. We understand your disappointment and frustration, especially when you purchased it with specific needs in mind. Your feedback is invaluable to us, and we're taking immediate action to rectify this issue. A member of our team reached out via email to address your concerns and find a suitable solution. Again, we apologize for any inconvenience this may have caused, and thank you for bringing this to our attention. Your satisfaction is our priority, and we're committed to ensuring you have a positive experience with our products. Thank you, Desirée Article
Bert G
1 reviews US
Our Best Ever Furniture Purchasing Experience
We can’t say enough about our experience with Article. The website is beautiful and easy to navigate. We received ample notification about our delivery and everything arrived in one shipment. Finally, the quality of the all of our items was beyond our expectations, which were already pretty high.
Date of experience: March 13, 2024
Beverly
1 reviews US
We LOVE these chairs!
I was very apprehensive about purchasing chairs I had never sat in. I read every review. I also contacted people on instagram to see how their chairs were holding up and if they still loved them. They all did! All 10 of them! I messaged customer service several times with questions, they were very helpful each time. I am so glad I ordered the chairs. Communication with shipping and tracking was top notch! The team were right on time, kind and professional. Most of all the chairs are even better than I could have imagined. So comfortable and buttery soft! We could not be more pleased with the entire experience. We absolutely love them!
Date of experience: March 18, 2024
LL Seattle
1 reviews US
Excellent experience and great beds!
Delivery communication was excellent, nothing was damaged on the two king Linia beds that we ordered, assembly instructions were clear and the beds look and feel great! We are very pleased so far.
Date of experience: March 20, 2024
LOREE P
1 reviews US
The Heron lamp I purchased was fairly…
The Heron lamp I purchased was fairly riced for the high quality and design. The delivery was fast. too. It was delivered within 5 days. Exceeded my expectations.
Date of experience: March 22, 2024
Emily
1 reviews US
Great product and overall experience
Great product. Excellent communication all along the way about the order, shipping process and delivery times, great delivery people. Very happy with this product and company.
Date of experience: March 25, 2024
Mylene
1 reviews US
Amazing experience overall
First time buying on Article and ended up ordering a second piece within two weeks ! Experience was amazing, delivery and installation were smooth and within the timeframe originally indicated. Professional and efficient and the furniture itself are spotless and sturdy! Great buy
Date of experience: April 01, 2024
ElizabethBeckwith
1 reviews US
Great chair
Price, communication, shipping, assembly were all great, but the chair I bought is the best! Lovely colored fabric with subtle pattern, and so comfortable! It’s a little bigger than I’d anticipated, but it’s cozy and stylish!
Date of experience: April 01, 2024
Baksdad
1 reviews US
Quality is amazing!
Bed was delivered when promised. Quality is amazing! Assembly instructions were clear and easy to follow and all of the parts were clearly marked.
Date of experience: April 01, 2024
Marty
1 reviews CA
First time buying from Article.
The delivery communications were perfect. The delivery crew was also great, they carried the furniture up to the second floor walk-up apartment. So far furniture quality is also good.
Date of experience: April 08, 2024
Thompson Lange
1 reviews US
Great quality
I was scouring the internet looking specifically for what I luckily found on Article. Really pleased with my purchase, the price and the speed of delivery. I think it looks great in my place.
Date of experience: April 14, 2024
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About
Article makes it easy to create a beautiful space with our collection of stylish, modern furniture and decor.
Since launching in 2013, we've built a collection of unique and durable furniture and decor using high-quality materials. We sell them directly to customers like you exclusively from our website, and deliver them quickly across the US and Canada. This means that we can bring you that beautiful modern furniture and decor at unrivalled everyday value — up to 30% better than traditional retailers.
While we are perhaps best known for some of the internet's favourite sofas (like the Sven and the Timber), our product catalog has you covered — across spaces inside and outside your home. We have stylish, modern options for your living room, dining room, bedroom, home office, entryway, and outdoor spaces.