Reviews 3
523 total
Rosemary
1 reviews US
Breg brace refurbishing kit
Received kit promptly. Part of kit was incorrect. Called Breg directly and received correct part next day. Had called Shop Orthopedics about error . They never returned the call.
Date of experience: November 13, 2015
Roger Salen
1 reviews US
Fantastic customer service & products
Both owners, Steve and Jeff, could not have been more helpful in obtaining the product I needed and getting it to me in a timely fashion. Thank you gentleman. As I said on the phone, I hope I won't need any of your products but if I do I know where to go. Best regards, Roger
Date of experience: November 13, 2015
Darla
1 reviews US
Happy
I have had many different AFO's for my problem with drop foot or should In say feet. Of course they have been uncomfortable always need some type of adjusting and hard to drive in, or walk in for any length of time. the Foot Up's by Ossur have been comfortable from the minute I put them on. Actually I forgot I even had them on, and the best part is they have helped my drop foot problem tremendously . I haven't walked like this in years.
Date of experience: November 23, 2015
Ship
1 reviews US
A very good job
Very good product and service!
Date of experience: December 04, 2015
Stephen
1 reviews US
Elbow Brace
Product was reasonable priced and of good quality. I would have preferred free sgipping
Date of experience: December 18, 2015
Cyndi
1 reviews US
TOTAL PROTECTION!!
Love this boot as it is the only one that has protection for not just the foot but the toes too. My husband broke his big toe and we have a very exuberant 70 lb. puppy. The boot fit great, was comfortable, fits either foot and enabled him to walk instead of need crutches. Actually he was so comfortable with the boot that he forgot about elevating it the first day. He is 6' and 160 lbs. We got the low boot not the high one. Great company, great service, great product!! Highly recommended.
Date of experience: December 26, 2015
John
1 reviews US
Good service, delivery time & product
Very pleased with experience.
Date of experience: January 02, 2016
Thank you John, we appreciate it and hope to do business with you in the future.
Cheryl
1 reviews US
Review of Shop Orthopedics
I haven't used the DeRoyal ankle brace I ordered on Dec. 9 because I just received it two days ago. I ordered it expecting that with UPS, it would arrive by Dec. 18th, the day I needed to move from the address I had it shipped to. Instead, it arrived 3 or 4 days after I'd moved and I had to drive 13 miles to go get it from my previous residence. You were asking me to review this, at least twice -- perhaps three times -- long before I ever received it. I don't know if it took a long time for you to ship it or if UPS was slow getting it here due to the holidays, but that's the only thing I have to review at this time. I need to sit down with the brace and learn how to use it before I can review the actual item.
Date of experience: January 02, 2016
Thank you Cheryl for your honest review. Sorry it took so long for your product to arrive. DeRoyal does take longer then normal to process an order.
CRAIG
1 reviews US
Excellent service!
I called to place an order over phone. I wasn't sure which brace my mother needed (considering she has swollen knees) the lady over the phone was very helpful in helping me choose the best knee sleeve for her. Also assured me that if I wasn't happy I could return within 30 days! Can't wait for it to come in mail!
Date of experience: January 04, 2016
Janice
1 reviews US
Great products
My son, who plays football and seems to be dealing with some knee issue frequently, loves the products. This is good stuff.
Date of experience: January 07, 2016
Asako
1 reviews US
effective
Easy to use, and fit perfectly. Does not come out while sleeping.
Date of experience: January 08, 2016
Thank you Asako for the great review =)
Steven
1 reviews US
Great Service and product.
Purchased a cam walker brace and it does the job!! Great service
Date of experience: January 22, 2016
Cheryl
1 reviews US
Very impressed
I call to place my order and spoke with a consultant and he handled things perfectly for me. I was concern that it would not fit buy Mark assured me that everything would be fine and if it wasn't he would make it right. The arm band came in record time and fits perfectly. I highly recommend this company.
Date of experience: January 23, 2016
Mavis
1 reviews US
Will Order Again
Friendly company with a large inventory. I would have liked an email telling me that my order had shipped but since it was free shipping, I can't complain.
Date of experience: January 29, 2016
Diane Myers
1 reviews US
outstanding
fast shipping
Date of experience: February 05, 2016
Gary
1 reviews US
VPULSE
I ordered a VPULSE ice and DVT compression machine in advance of knee replacement surgery. When I attempted to utilize the machine following surgery I found that the compression part worked but the pump for cold water did not (the reason for not giving the rating a 5). While at the surgery center we contacted Shop Orthopedics and informed them of the issue. They contacted the manufacturer and I received a brand new functional unit by 9:00 am the following day. While I was not happy about the initial failure, the company's response was stellar and I would definitely order from them again -- albeit I would test it before I needed it. The VPULSE is an outstanding product - much better than my previous machine.
Date of experience: February 15, 2016
Tracey
1 reviews US
Highly recommend
Shop Orthopedics is great! The customer service is exceptional. I ordered a knee brace and it was too large. Shop Orthopedics sent me a new size before I even returned the incorrect size. Plus they paid for all of the shipping. The product is great and is really helping.
Date of experience: February 15, 2016
RICHARD
1 reviews US
Good product but high price
The product us more than OK, delivry good time but price to high
Date of experience: March 01, 2016
Jimbo4140
1 reviews US
Knee elastic sleeve
Originally suggested by Mayo, I have ordered the 2nd DJO sleeve. I feel very secured with the brace whether I am bowling or golfing.
Date of experience: March 06, 2016
Lori
1 reviews US
Perfect for an ankle injury.
This is a great product to ice the ankle. It seems to not get as cold as the shoulder ice pad, but still does a very nice job.
Date of experience: March 07, 2016
Contact
About
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.