Reviews 3.4
300 total
Noor Sałman
1 reviews US
Noor from Pittsburgh PA <3
I came on July 17th from Pittsburgh PA and my appointment was with Francesca she was so lovely she welcomed me and my fiance and got us some water chatted a little about what i am looking for unfortunately i think her last appointment took long so Sharde took over she listened to my concerns and was so sweet!!!! she got me dresses with long sleeves as i wanted and tried above and beyond to help me find the dress finally i was waiting and she came with dress from Jovani OMG i LOVED IT it was the one she had this exciting energy its contagious she was so happy for me i think NYD is really lucky to have girl like sharde she is very helpful thanks for everyone who was there to help me, that trip was a success i came back with my favorite dress i cant wait to wear it on August 8th <3 Love XOXO Noor
Date of experience: July 29, 2018
Hi Noor, Thank you for your review! We are so happy to hear your wonderful feedback regarding our star Sharde, and your satisfaction with your beautiful dress! We hope you stop by our Showroom store the next time you are back in New York City! Best regards
robin
1 reviews US
Great selection!
During the planning of my daughter's wedding we ordered multiple items from multiple suppliers. They have a plethora of option! These folks went out of their way to accommodate us even though I was careless about reading their return policy. They do have a specific return policy that so make sure to read it and help these people stay in business for us consumers that need these beautiful occasion dresses from time to time!
Date of experience: July 30, 2018
Hi Robin, Thank you for your review, we appreciate your feedback.
Maureen
1 reviews US
Terrible experience
Terrible experience. Bought a beautiful dress however it does not fit correctly. Unfortunately do to family issues I did not contact them within the seven days. They would not budge. I know people wear dresses and then return them however they would be able to see that this dress has never been worn. Now I am without a dress from my daughters wedding.
Date of experience: August 02, 2018
Hi Maureen, Thank you for your feedback. We apologize that you were unhappy with your recent experience with NewYorkDress.com Our return policy states all that we ask is that you contact us within 7 days of receiving your order, to request your return. https://newyorkdress.zendesk.com/hc/en-us/categories/115002184788-RETURN-POLICIES We try our best to accomodate our customers request, and to provide a fair service. Which is prior to placing the order, you must read and agree to the return terms at check out. The order will not be processed if this agreement is not checked by our customers. Your request was made 141 days after your dress was received, as per UPS tracking. (Delivered on April 10th, 2018) All of our emails and interactions with our live customer service are documented for further reference. Feel free to email us at [email protected] or call us at 212-594-3600 if you wish to further discuss this situation. Best wishes NewYorkDress
Zenab Abdelgany
1 reviews US
Manal was truly amazingl
Manal was truly amazing, she made my experience truly remarkable. She was patient, kind, optimistic, and one of a kind. Her taste was exquisite and immediately knew my taste after a few minutes. Next time I come back I am definitely booking my appointment with Manal!
Date of experience: August 03, 2018
Hi Zenab, Thank you for your feedback! We were happy to have you here at our showroom store! Manal thanks you for your compliment, and is looking forward to assisting you in the near future. Best regards, NewYorkDress Team
Mora
1 reviews AR
IN LOVE
Todo increible, como un sueño. Vestidos impresionantes, la mejor atencion, super copados y atentos, vestidos hermosos. Somos de Argentina y quedamos impresionadas. Les mandaremos la foto el dia del evento, el vestido es perfecto. Comprariamos de nuevo. Everything amazing, like a dream. Impressive dresses, the best attention, wonderful peolple and mindful. Were from Argentina and they left us impressed. We are going to send you a photo the day of the event, the dress is perfect. We hope we go again soon.
Date of experience: August 03, 2018
Hola Mora~ Muchas gracias por su elogio! Gracias por visitar nuestro Showroom. It was truly a pleasure to assist you in finding the perfect dress, for your upcoming event. We hope to see you again whenever you're visiting New York City! Saludos! NewYorkDress Team
Anna Villani
1 reviews US
Manal was super sweet and helpful
Manal was super sweet and helpful. Got a beautiful dress ! I will definitely call her for a future dress.
Date of experience: August 07, 2018
Hi Anna, Thank you for your feedback, we appreciate your kind words about Manal. We thank you for visiting our showroom! Hope to see you back soon! Best regards, NewYorkDress Team
Rebecca Josef
1 reviews US
Must say Francesca and Cherrelle were…
Must say Francesca and Cherrelle were just AMAZING! They were both so helpful and wonderful to work with. Best service ever. So happy I found this place. I highly recommend this place!
Date of experience: August 08, 2018
Hi Rebecca, Thank you for your feedback! We are delighted to hear about your recent experience shopping with Francesca and Cherelle at our Showroom store.Most importantly we are happy you found your dress! We hope you visit us for your next event! Best regards, NewYorkDress Team
fatima Shahin
1 reviews US
I had a great experience
I had a great experience. Manale was very helpful and she understood exactly what I was looking for. I'm very happy with my purchase.
Date of experience: August 10, 2018
Hi Fatima, Thank you for your review and for sharing your recent shopping experience. We are glad that we were able to provide you with a great shopping and experience at our showroom store location. Manale was happy to assist and help you in finding your gown. Best regards, NewYorkDress Team
Donna
1 reviews US
Amazing Experience
We bought an Amazing dress for our daughter’s Sweet 16. She absolutely fell in love with it. Everyone at NewYorkDress made her feel so special and their patience and kindness added to the wonderful experience.
Date of experience: August 13, 2018
Hi Donna, Thanks for sharing your experience! We are so happy to have been able to be apart of such a special event, helping you find your daughters sweet 16 dress! Wishing her the best party ever! We hope you stop to visit again in the near future! Best regards, NewYorkDress Team
Sarah Nasser
1 reviews US
I was in need of a dress last minute…
I was in need of a dress last minute for a wedding and Francesca helped me find the most beautiful dress. What I loved most about my experience was that she listened to exactly what I was looking for and took the time to pick out multiple options for me. I was able to find earrings and a clutch to match the dress perfectly. Next time I have an occasion, I know where to go:)
Date of experience: August 13, 2018
Hi Sarah, Thank you for sharing your recent experience shopping at our NewYorkDress Showroom store. We are happy to haven been able to assist you in finding your dress. We are also delighted to have been able to cater your visit via Francesca, for your very important event. We sincerely hope to have you back for your next special event. Best regards, NewYorkDress Team
Lulu Fang
1 reviews US
Excellent Visit
Francesca was amazing and the environment was great! I found the dress I was looking for and she was very helpful in terms of everything. I had a great time and found the dress in no time! The staff was also very nice and I would definitely recommend!
Date of experience: August 14, 2018
Hi Lulu, Thank you for your feedback and thank you for visiting our showroom store! It was a pleasure for Francesca to assist you and we loved having you! Hope to see you back soon! Best regards NewYorkDress Team
WEBCLIENT
1 reviews US
Immediately upon arrival I was greeted …
Immediately upon arrival I was greeted warmly and was offered water, coffee or wine! The employees I worked with were knowledgeable , helpful and active listeners. It was a PRESSURE FREE atmosphere! I look forward to receiving my gown and working with them again!
Date of experience: August 16, 2018
Thank you for your feedback, we appreciate you taking the time to leave us your review. Thank you for visiting our showroom store, we are happy to know that we were able to make the process of finding your dress, a memorable and pleasurable experience. We hope to have you back again in the near future! Best regards, The NewYorkDress Team.
Linda Zakrocki
1 reviews US
This place is a hidden gem!
All the dresses are beautiful and great quality! Cherrelle did an amazing job of picking out dresses that I envisioned.
Date of experience: August 21, 2018
Hi Linda, Thank you for your feedback, and thank you for visiting our showroom! Cherelle was happy to assist in helping you find your dream dress! We hope to see you soon! Best regards, The NewYorkDress Team.
Sara
1 reviews US
All time favorite dress shop!The…
All time favorite dress shop!The website is so well organized and makes it super simple to find the perfect dress for the perfect occasion. In order to get to the boutique its best to make an appointment but they do accept walk-in's. Once you're there, everything is so clean and well organized I was able to find the perfect dress in under half an hour!! Customer service is really great and everyone is extremely helpful! Highly recommend and will likely be back for more!
Date of experience: August 22, 2018
Hi Sara, Thank you for your feedback! We are happy to hear that we are your all time favorite dress shop! Makes us proud to know that our efforts towards proving great service in our showroom and via our call center, are successful! We appreciate your business, and we are happy to have you at our showroom store. Hope to see you back soon! Best regards, The NewYorkDress Team.
Lorena Erlijman
1 reviews AR
The point is that they not have in…
The point is that they not have in Store what you want to try. Si what is the point of going to the Store? Although the assistant did her best!! Wonderful girl.
Date of experience: September 07, 2018
Hi Lorena, Thank you for your feedback and for visiting our showroom. We are sorry to hear that you were disappointed in your visit, as we did not have the dress you were looking for available to try on. We carry over 10,000 styles on our online store and are unable to carry them all in our Dress Salon. For your next visit, if there is a specific dress you are looking for we recommend contacting via live chat or telephone at 212-594-3600 and we will be able to confirm if the styles you are looking for available in the salon or provide you with similar styles prior to your visit. We are also able to order an ship to you any items that you are interested in, if we do not have it available at the salon. The goal of our Dress Salon team is to ensure you have the best possible experience while at our showroom and provide you with all available options we have to meet your desired look for your upcoming event. We are happy to hear that Cherrelle did a wonderful job assisting you and you were able to leave your visit with an amazing dress. It was a pleasure to have you in our Dress Salon last week and hope to to see you again soon. Best regards, The NewYorkDress Team
Perez Alejandro
1 reviews US
Excelente.
Excelente. Thank you
Date of experience: September 12, 2018
Hola Alejandro! Thank you for your feedback! We are so happy to know that you were satisfied with your purchase :) Gracias! We look forward to continue to provide you with excellent service for your future events! Best wishes, The NewYorkDress Team
Renee Roach
1 reviews US
Staff was absolutely amazing
Staff was absolutely amazing. They were very warm and friendly. I LOVE my dress!!
Date of experience: September 18, 2018
Hi Renee, Thank you for your review and for your time. We thank you for your lovely compliment on behalf of the NewYorkDress team. It gives us great pride to know that you were satisfied with our service and products! Best regards, The NewYorkDress Team
Michaela Hinojos
1 reviews US
I order online and was very nervous in…
I order online and was very nervous in doing so. I received my dress and it is exactly like the picture absolutely great quality. The dress designer was Andrea and Leo. I Love my dress!
Date of experience: September 22, 2018
Hi Michaela, Thank you for your feedback! We are delighted to hear that you were satisfied with your beautiful Andrea and Leo style A0603 gown! We hope to hear back from you in the near future! Best wishes, The NewYorkDress Team
Haley Stephens
1 reviews US
Excellent Experience!
I needed a dress last minute for a work trip and Francesca at New York Dress went above and beyond to help me find the perfect dress! She was so kind, knowledgable, and professional. They even ordered my size from the designer in Australia since it wasn't in store and was still able to get it to me just in time before my event (less than a week)! I couldn't recommend them enough! I will definitely be reaching out to Francesca for all of my upcoming events!
Date of experience: September 26, 2018
Hi Haley, Thank you for your feedback! We are so happy to hear that you were satisfied with Francesca assistance and that she was able to assist you in finding a dress for your event. Francesca thanks you for your kind words and compliment. We look forward to booking many more appointments with you in the near future! Best regards, The NewYorkDress Team
Lisa Meade
1 reviews US
Excellent asdistance
Excellent asdistance
Date of experience: October 02, 2018
Hi Lisa, Thank you for your feedback! We are happy to know that we were able to provide you with excellent service! We can't wait to have you back at our showroom store in the near future! Best regards, The NewYorkDress Team
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Located in the heart of New York City, the largest fashion capital in the World, NewYorkDress has one of the largest and most stylish selections of dresses on the Internet. With over 18-years in the prom, homecoming, and specialty dress business, NewYorkDress has risen to a category of its own. NewYorkDress knows that glamour isn't just for celebrities. We make glamour accessible to every woman, via our wide variety of cocktail dresses and evening gowns.